TERMS & CONDITIONS

1. Overview

By accessing or using The Collection website (the “Site”), you agree to be bound by these Terms & Policies. These terms apply to all site visitors, customers, and users. Please read them carefully before using our services.

2. Product Authenticity & Condition

All items sold by The Collection are 100% authentic and sourced from verified suppliers, private collections, or trusted resale partners.
Each item is pre-owned and gently worn unless otherwise noted. Vintage items may exhibit signs of age or wear consistent with their history. We provide detailed descriptions and photographs that accurately reflect the item’s current condition.

3. Sales Policy

All sales are final. We do not accept returns, exchanges, or refunds. Please review all product details and measurements before placing your order.

If you have any questions about condition, sizing, or fit, we encourage you to contact us before purchasing. Our team is happy to assist.

4. Shipping Policy

We offer both domestic and international shipping. Orders are typically processed within 2–3 business days. Once an order ships, tracking details will be sent via email.

We are not responsible for delays caused by carriers or customs clearance for international shipments. Any customs duties, VAT, or import taxes are the responsibility of the buyer.
Please refer to our full Shipping Policy for more details.

5. Privacy Policy

We are committed to protecting your personal information. Any data collected through this site — such as email, address, or payment details — will be used solely for order fulfillment and communication. We do not share or sell customer information to third parties.

We may use anonymized site data to improve the user experience or for marketing analytics. All such activity is GDPR and CCPA compliant.

6. Payment Security

We accept all major credit cards and secure payment providers. All transactions are encrypted using SSL (Secure Socket Layer) technology.

Your payment details are never stored on our servers.

7. Intellectual Property

All content on this site — including imagery, branding, logo, product photography, copy, and design — is the property of The Collection and protected under intellectual property law. Unauthorized use or reproduction is strictly prohibited.

8. Limitation of Liability

The Collection is not liable for any damages, direct or indirect, arising from the use of this site or from the purchase of any products. Our liability is limited to the total amount paid by the customer for the product in question.

9. Policy Updates

These terms may be updated from time to time to reflect changes in operations or legal requirements. Continued use of the site after changes implies acceptance of the revised terms.

10. Contact Information

For questions, support, or business inquiries, please contact us at:
📧 thecollectioneu.shop@gmail.com